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Animal Services
Our Program
Animal services is an environmental health program of the community services department designed to promote public health and safety through education, enforcement and legislation. The major objectives of animal services are to protect the public from diseases (such as rabies) that can be transmitted from animals to humans, to reduce the number of traffic emergencies caused by uncontrolled animals, to abate nuisances and annoyance to citizens caused by animals, to reunite pets with owners, to promote the adoption of unwanted or stray animals housed at the city’s animal shelter and to operate the city’s animal shelter in a humane and sanitary manner.

Animal services provides the following services:
  • Removal of stray animals
  • Public education programs
  • Animal bite investigations
  • Return of pets to owners
  • Nuisance complaints
  • Dangerous animal complaints
  • Quarantine animals
  • Removal of dead animals
  • Loan of animal traps
  • Trap Neuter Release Program (TNR) for feral cats

Contact Animal Services Department
Email Animal Services or call staff at 972.919.8770

After Hours Services Provided:
  • Animal bites to humans
  • Aggressive dog at large
  • Wild animal in home excluding attics
  • Severely injured dogs or cats at large

3727 Valley View Lane
Farmers Branch, TX 75244

Ph: 972.919.8770
Fx: 972.919.9894

Animal Services Field Hours of Operation

Monday and Wednesday
8 a.m. to 4 p.m.

Tuesday, Thursday, Friday

8 a.m. - 5 p.m.

8 a.m. - 3 p.m.

After hours and emergencies
Call: 972.484.3620

ON SUNDAYS - call  for emergencies only!